Spa - Guest Services Attendant |
| Location: | Farmington, PA |
| Employment Type: | Part Time |
| Department: | Spa |
| Number of Openings: | |
| Description: | Responsible for greeting all guests that come to the spa and assisting them with any requests that they may have.
Responsible for checking in appointments, booking services, and checking out appointments.
Must be able to provide guests with answers to any questions they may have concerning spa services and procedures.
Candidate must be able to communicate well with guests in addition to associates and other members of management. |
| Duties: | Maintaining complete knowledge of all resort features, services, and hours of operation.
Maintaining knowledge of all spa and salon services as well as fitness center programs and daily group activities.
Booking spa appointments and assisting guests with the check-in process as well as the check-out process.
Greeting all guests with a warm welcome and ensuring that they are satisfied with their spa experience.
Accommodating all guest requests quickly and courteously.
Handling complaints effectively and efficiently.
Setting up workstations with the appropriate supplies. |
| Qualifications: | Ability to communicate fluently in English.
Ability to maintain appropriate grooming standards according to organizational policy.
High school diploma.
Previous experience in the retail or hospitality industry. |
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